Terms & Conditions

These Terms & Conditions supplement our Terms of Service and set out key sale-specific conditions.

Product Information
Dimensions, materials, finishes, and colors are provided for general guidance and may vary slightly due to manufacturing processes or screen settings. If a measurement is critical, please contact us before ordering.

Promotions & Coupons
From time to time, we may run promotions or issue coupons with specific eligibility rules, timeframes, or exclusions. Each promotion will state its own terms. Promotions are not transferable and are valid while supplies last.

Availability & Backorders
We do not guarantee continuous availability. If an item becomes unavailable after you place an order, we will notify you and offer options such as cancellation or a revised timeline.

Inspection on Delivery
Please inspect packages upon delivery. If there is visible damage or a missing item, retain packaging and contact us promptly with photos so we can assist.

Risk of Loss
Risk of loss passes to you upon delivery to the shipping address indicated in your order, as reflected in carrier tracking.

Cancellations & Changes
We’ll attempt to honor order changes or cancellations before shipment, but cannot guarantee changes after processing begins. If the order has shipped, please refer to our Return & Refund Policy.

Warranties
Except as required by law, we do not provide separate written warranties. This does not limit your rights under applicable consumer-protection laws.

Contact
Email info@chairgrove.com
Phone +1 (832) 363-7617
Address: 6726 Renfro Dr, Richmond, TX 77469, United States
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (CST/CDT)